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Director of Advancement Services

Reporting to the Vice President for Advancement and as a member of the Advancement leadership team, the Director of Advancement Services will optimize business processes and systems, drive innovative solutions, and provide timely analysis to support data-driven decision-making for the Division. In doing so, the Director will be responsible for all activities, strategies, policies, and procedures of the Advancement Services unit, including: gift administration and processing, department reporting and analytics, data integrity, records management, prospect research, and moves management. The Director of Advancement Services oversees the management of the advancement database, assures high standards of quality, consistency, and accuracy of alumni and development related information, and compliance with tax policies and regulations. High professional and ethical standards for handling sensitive and confidential information is required.

Additionally, The Director will be responsible for making and carrying out a comprehensive annual plan that ensures continuous improvement of data health and technological systems, including setting measurable goals and evaluating progress against those goals.

The successful candidate will bring the ability to:
Work with a variety of resources to gather, confirm, analyze, and synthesize pertinent data on internal and external constituents of the University, including alumni as well as known and potential prospects and donors.
Provide key analytics to support the creation and implementation of divisional strategies.
Supervise the Advancement Services team.
Build strong relationships with colleagues across the University to achieve divisional objectives.


Bachelor’s Degree and 5-10 years of advancement services or comparable experience.
Strong analytical, leadership, and management skills.
Exceptional communication skills.
Exceptional skills in Microsoft Office Suite and database software (Ellucian products are preferred).
Experience working with IModules is a plus.

Excellent fringe benefits including tuition remission for employee, spouse, and dependent children.

Western New England University is a private, independent, coeducational institution founded in 1919. Located on an attractive 215-acre suburban campus in Springfield, Massachusetts, Western New England University serves 3,900 students, including more than 2,600 full-time undergraduate students. Undergraduate, graduate, and professional programs are offered through Colleges of Arts and Sciences, Business, Engineering, and Pharmacy, and School of Law.

Western New England University is an Equal Opportunity Employer. We welcome candidates whose background may contribute to the further diversification of our community.