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Graduate Intern

The First Year Program Assistant has responsibility for creating the circumstances and support structures that enhance first year student development. Under the direction of the Assistant Director for First Year Student Success, particular emphasis is placed on assisting students in engaging with the University community and responding to their educational and development needs.

This is an administrative position within the Division of Student Affairs. A substantial portion of the responsibilities involves working directly with students while collaborating with other divisions and departments. The First Year Program Assistant will assist in the infrastructure, planning, and implementation of major programs such as Summer & Winter Orientation, Fall Transitions, Amazing Experiences, Peer Advising, Freshman Council and the Freshman Focus program series. Additionally, the incumbent will work to create year-long outreach and programming initiatives to assist students in transition to the second year at the university.


Education: Bachelor’s degree required. Candidate must be entering a program/currently pursuing a Master’s degree. Ideal candidate will be pursuing a degree in higher education, student personnel administration, or related field.

Experience: Experienced and proficient with the use of computer software including word processing, desktop publishing software and database management. Ability to navigate internet and other web-based applications including web page design.

Licenses: No special licenses are required.

Attitudinal: Must enjoy working with students and be willing to respond to requests for assistance beyond the narrow definition of assigned responsibility. Positive and even temperament.

Interpersonal: This position requires considerable interactions with various publics, in person, via telephone and through electronic mail. Well-developed interpersonal skills, strong writing skills, professional demeanor and appearance are essential.

 Western New England University is a private, independent, coeducational institution founded in 1919. Located on an attractive 215-acre suburban campus in Springfield, Massachusetts, Western New England University serves 3,900 students, including more than 2,600 full-time undergraduate students. Undergraduate, graduate, and professional programs are offered through Colleges of Arts and Sciences, Business, Engineering, and Pharmacy, and School of Law.


Western New England University is an Equal Opportunity Employer. We welcome candidates whose background may contribute to the further diversification of our community.